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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A pop-up menu will open. It contains detailed info about all the actions that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge library of how-to videos describing how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions section, which covers questions asked by actual customers and provides practical solutions. We frequently update our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our fantastic team of customer service technicians available 24x7 and eager to assist you with any issue. Each support ticket you open will be responded to within sixty minutes (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 174778

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com



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